National Payments Corporation of India
Section 8 not-for-profit company (2008), founded by RBI and IBA — not statutory
Record
- Statute: Section 8 not-for-profit company (2008), founded by RBI and IBA — not statutory
- Established: 2008
- Under: Not a government body
- Mandate: Runs retail payment rails: UPI, IMPS, NACH, RuPay, AePS, NETC — as an RBI-authorised payment system operator under PSS Act 2007
- Consumer grievance route: Escalate: PSP/bank first, then NPCI, then RBI Ombudsman (covers UPI failures)
- Site: https://www.npci.org.in